2016 Audi Q5 RELIABILITY RATINGS

CHECK FOR RELIABILITY RATING, PROBLEMS AND ISSUES

  • Reliability Rating
  • Complaints
  • Safety Rating
  • Common Problems
  • Owner Reviews
  • Open Recalls
  • JD Power Rating
  • Service Bulletins
  • Fuel Economy Rating



car image
Starting at
$53,500
EPA - est City/Hwy
18/26
Engine
3.0L V6
Seats
5
Power
272 hp




2016 Audi Q5 Problems Report:


  • 2016 Audi Q5 Top 10 Complaints
  • 2016 Audi Q5 Top 10 Issues
  • 2016 Audi Q5 Top 10 Problems
  • 2016 Audi Q5 Reviews
  • 2016 Audi Q5 Defects

Simply click continue to view all reliability warnings




2016 Audi Q5 Overview

Data provided by Edmunds

The 2016 Audi Q5 is a standout compact luxury crossover with an upscale cabin and a choice of four different powertrains. The 2016 Q5 is well-regarded for its handling, refinement and fuel economy, though its cabin technology is starting to show its age. The 2016 Audi Q5 continues to compete well against rivals like the Acura RDX and BMW X3.

When is an aging vehicle truly past its prime? It's a tough question to answer, but we're confident that the 2016 Audi Q5 isn't there yet. With engine offerings ranging from a sprightly turbocharged four-cylinder to a gas-electric hybrid, the Q5 remains a class standout under the hood. Inside, the Q5's high-quality construction and spacious seating will never get old, while the exterior styling appears similarly timeless. It may be tempting to conclude that this crossover hasn't aged a day. The 2016 Audi Q5's crisp looks epitomize understated luxury. Still, let's face it: 2009 was a pretty long time ago. That's when the current-generation Q5 debuted, and Audi can't completely hide that fact. Suppose you want to plug a device into a USB port, for example. There isn't one; instead, you're stuck with Audi's proprietary digital music interface, a throwback to when USB connectivity wasn't the norm. We're also not enamored of the base MMI infotainment system's awkward dash-mounted controls, which come standard on all but the Prestige trim. The Q5 additionally lacks up-to-date safety technologies like adaptive cruise control, surround-view parking cameras and forward collision mitigation with automatic braking. But maybe those safety features aren't a high priority for you, and you're cool with connecting your devices the old Audi way (or just using Bluetooth). In that case, the Q5's many virtues make it a must-drive in this segment. Other front runners include the well-rounded 2016 BMW X3, which has newer technology and a comparable array of powertrains to choose from, as well as the elegant new Mercedes-Benz GLC-Class. There's also the 2016 Acura RDX, which comes generously equipped for less coin. Ultimately, the 2016 Audi Q5 may have been around the block a few times, but it's still got a lot left in the tank. We Recommend For most shoppers, we would recommend getting the base 2.0T Premium equipped with the MMI Navigation Plus package (and heated seats if you so need them). The pricier Premium Plus trim and its Technology package don't offer THAT much more for its notably higher cost.

Are you looking for a luxury SUV that's compact in size. yet big on luxury? Then consider the 2016 Audi Q5, a timelessly stylish five-passenger SUV that's at the top of its class. From its finely crafted interior to the wide range of available engines and features, there aren't many things you won't find on the Q5. Read on for the full details.

The Q5 receives a standard panoramic sunroof across the board, while the Audi Connect telematics bundle is now included in the Premium trim's Navigation Plus package. Additionally, adaptive suspension dampers are now optional on Premium Plus, and the Bang & Olufsen audio system is included with the Technology package.



2016 Audi Q5 Problems




2016 Audi Q5 Reviews From Owners (32 Reviews)

Data provided by Edmunds
By Jacqui Lauritano

on Oct/01/16 08:11 AM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstarstar
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar

Sweet ride!

I love the body style. Interior is somewhat lacking compared to the Mercedes GLC but still nice. Ride and handling is what you would expect from German engineering, flawless. I would definitely recommend this SUV.

By Robert Stone

on Sep/25/16 02:06 PM (UTC)

Vehicle

2016 Audi Q5


Comfort
starstarstarstarstar
Performance
starstarstarstar

Fun Car

This car is very comfortable and a pleasure to drive. Plenty of front seat legroom. This car has the Technology Package as well. Information/Entertainment center takes some study to learn. Can be difficult when driving. This is a fun SUV to drive after driving a MB CLK350 for the past 5 years.

By Debbie K

on Sep/24/16 06:23 AM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstar

By Sonia O

on May/11/16 04:08 PM (UTC)

Vehicle

2016 Audi Q5



By Bill Druyun

on Apr/29/16 08:25 AM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstarstar

Audi Q5 SLine premium

Car is everything we hoped for. Price was exceptional thru Edmunds. Car is comfortable and smooth to drive. Should give us years of great service.

By JGonzales

on Apr/21/16 10:21 AM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstarstar

By FERGIE

on Apr/19/16 08:44 AM (UTC)

Vehicle

2016 Audi Q5


Performance
starstarstarstarstar

My Q and I

Love it....

By Ethlu3

on Feb/01/16 06:15 AM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstarstar

By Jane Ceurvorst

on Feb/26/17 08:48 AM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstar
Comfort
star
Exterior Design
starstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstar

Lower back problems driver seat

Started having lower back problems one month after the car. Did not realize it was the car with my back until my husband drove it and he had the same problems. Had to trade after 14 months of owning the car due to the problems. Only after driving my new car for one day, already feeling relief.

By Andrew Duke

on Dec/03/16 08:43 AM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstarstar

Andy d

Compare price offered to kkb.com

By Audi Owner

on Nov/20/15 03:35 AM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstarstar

2016 Audi Q5

superb! love this car!

By Tomarcoleo@gmail.com

on Sep/27/16 10:32 AM (UTC)

Vehicle

2016 Audi Q5


Comfort
starstarstarstarstar
Performance
starstarstarstarstar

I loved my 2012 Q5 so much I bought a 2016!

I purchased a new 2012 Q5 2.0T and drove it for over 120,000 miles without any problems. It drove like a sports sedan and I regularly got over 30 mpg. I am now own a 2016 Q5 2.0T and am amazed that with all the updates, the new one is even better. Fantastic car!

By Rich

on Sep/10/16 10:40 AM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstarstar

My third q5

Traded in a 2.0 liter q5. For loaded 3.0. Just love this vehicle. It is heavier then the 2.0 and better in ice and snow. The 3.0 liter is very quick and really goes when you need it. It is quiet with windows up and the sun roof is huge with no vibration with Windows up. A first for me. Voice command could be better and that's my only complaint. Quiet ride which is stiff and secure which I prefer. Decided to buy before model change because I knew what I was getting and really like this model.

By Gary P

on Jun/17/16 08:05 AM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstarstar
Reliability
starstarstarstar
Fun-to-Drive
starstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstar
Value
starstarstarstar

By Ash4Audi

on May/18/16 06:49 AM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstar
Value
starstarstarstarstar

King of the Road

Vault like build quality, feels like driving an elegant and maneuverable mini-tank on the road!

By Hai

on Nov/08/16 07:52 AM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstar
Comfort
starstarstarstarstar
Performance
starstarstarstarstar

Heavy passenger door

Audi Q5 is a wonderful SUV overall, except the doors are causing problem for us. The doors are very heavy, and tend to swing close by themselves. My wife hurt her finger when putting staff in the car and the door was unexpected closing so fast by itself! Watch for the doors, they are dangerous!

By Ingolstadt Fan

on Oct/07/16 01:00 PM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstarstar

Liked my 2014 Q5 so much - I leased another!

I had a 2014 Q5 Premium Plus 2.0 lease that was up for renewal recently. In over 30 years of leasing vehicles I've NEVER leased the same vehicle twice as every one of them seemed to have some quirk or flaw that made me want to try something different. However, in this case I ended up leasing the a newer version of the exact same Q5. Why? because I test drove everything else out there and could not bear to part with the Q5. Superb all around car and hands down the best engines on the road today. After 36K miles on the 2014, zero flaws and the exterior and interior still look it came off the showroom. My new 2016 is even better, if that's possible. There is a reason this SUV consistently gets 5 star ratings.

By Rather Have Mercedes

on Dec/01/16 07:30 AM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstar
Reliability
star
Fun-to-Drive
starstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstar
Performance
star
Interior
starstarstarstar
Value
star

In pieces on the shop floor at 400 miles

Beautiful paperweight for the first four weeks I owned it. Timing shaft tensioner failed, then second time in it was the camshaft that failed. Audi refused buyback saying basically "too bad."

By Former BMW Driver

on Sep/13/16 05:34 PM (UTC)

Vehicle

2016 Audi Q5


Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar

Bye Bye BMW

I have driven BMWs since 1999. I owned a 2000 540i, a 2004 X-5 4.4, a 2008 750iL, and a 2011 535i with the sport package. At some point, between the 2008 and 2011 models, BMW turned into Lexus. The 2011 535i was a thoroughly competent vehicle. It had an excellent engine. Everything else was just vanilla. It simply was not the type of car you looked forward to driving. I bought a 2016 Q5 3.0T. Its great to drive a true German car again. The steering in this car allows you to feel the road. The suspension is firm and engaged but doesn't come close to feeling harsh. There are plenty of luxury features. in short, if you enjoy driving a car but like the convenience of an SUV, this is simply a great car.

By Impressed

on Dec/09/15 11:20 PM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstarstar

Love it and cannot leave it!

We flip a coin to see who gets to drive our 2016 Audi Q5 on road trips. Can't say enough
about all the positive aspects of this vehicle. Handling, comfort, interior, are all impressive.
The sunroof is a great plus to this SUV as well, which filters to just let enough light in no matter
what season.

By Audiguy

on Nov/14/15 07:59 AM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstarstar

A 1 Thats our Q5

Every category is 5 star except a USB port. We have owned the Q5 for 9 months, great vehicle!
Couldn't be happier. As I noted prior a 2016 Q5 sh have had a USB. However, purchasing an
adapter is not a "big deal"....

By Linda Nuckolls

on Dec/26/16 04:58 PM (UTC)

Vehicle

2016 Audi Q5


Comfort
starstarstarstarstar
Performance
starstarstarstarstar

I left my Lexus for an Audi Q5

After 15 years with my beloved Lexus RX300, which I passed to my daughter, it was time for a new ride. I obviously adored my Lexus, but the new RX is huge, and the NX was a good size but had nasty yellowish pleather interior, boring handling and that awful spindle grill. Instead I chose the Audi Q5 in Cuvee silver with Chestnut interior. Gorgeous! It's appearance makes my heart go pitter-pat, and it is SO much fun to drive. My only complaint is the infotainment stuff. Too granny sounding on the voice, and not intuitive enough overall. But, I can forgive that part because I am in love with the classy looks, and the ride that is the perfect combination of buttery smooth and sporty/peppy. So far, I'm proud to be an Audi Q5 owner. I considered an X3 too, but the Audi is just so much better looking.

By VinceD

on Mar/12/16 06:32 PM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstar

2016 Q5 Premium Plus from Naples

My 2016 Q5 is an excellent overall car, looks great, interior finish is very good, and 2.0 Turbo runs very well with good acceleration. Gas mileage is ok for 4 cylinder turbo and large gas tank gives you great driving range. Gas mileage should be much higher on highway. I get upper 20's at best overall.
Radio sound is excellent and easy media interface but no USB port. The Navigation system works well and it's great to be able to send your directions to the car from Google. Overall the Nav is easy and accurate to set. Voice controls works as well as any of them but could use work. The push button start works well and the best feature is the side mirror closure when the locks and alarm are set. Works great and all automatic on closure and on open. The Audi grille and overall look is special and there's plenty of room in the rear compartment. I also like that you can roll the rear seats forward for more cargo room, very nice. Just a great car to drive and a great look and overall good functionality for a mid size SUV.

By Bill

on Jan/26/16 07:06 AM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstar
Value
starstarstar

Not so Great SUV!

We bought the 2016 3.0 TDI prestige package with all options and initial we are very happy with the choice we made. Fuel economy is still very good and the handling is excellent. The only minor inconveniences are that it lacks USB ports and the color navigation screen is not touch screen which makes it somewhat cumbersome. This model year does not come with apple iPhone interface. This technology is available in much less expensive American and Chinese made SUV's. The steering wheel media/phone controls are very limited in their functions. In order to lower the volume or change audio tracks you need to reach down to the knob that is located on the center counsel making you have to momentarily remove your eyes from the road. The location of the cruise control is also very bad. Again you need to remove your eyes from the road in order to not confuse it with the turn signal switch which is located above the CC switch. The VW Golf that I own has much better steering wheel media and CC equipment integration management. Other then that it has a very confrontable ride for an SUV. All in all compared to other USA brand SUVs in the same luxury category, the 2016 Audi Q5 falls short on the attention to details in the ergonomic/technology department. In my opinion "Made in Germany" is not that good anymore. Its paid for so I have to keep it for a while.

By Delz05

on May/27/16 03:52 PM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstarstar

Great Ride comes w Great Luxury and Performance!

I have had the pleasure of driving a well built, great performing luxury SUV, the 3.0T equipped, 2016 Audi Q5. I have chosen the S-Line model, which has some of the nicest body lines that compliment the Black Optics over Ibis white color scheme. Equipped with the Tech package and 21" wheels, the Q5 is pure enjoyment! The black leather interior is practical, functional and very comfortable. I do have the Sport Interior, which gives you the flat bottom steering wheel and firmer sport seats with thigh supports. The Bang and Olefsen stereo is a superb sounding, enriching pleasure every time I play it a little on the loud side. With a well laid out display, the MMI response could be more responsive, but it is not burdensome. Satisfaction and contentment are equally matched with adrenaline and excitement whenever you need the supercharged V6 engine to come to life. Excellent throttle response leads to spirited acceleration, seat planting torque and miles of smiles as you allow this performance SUV to stretch it's legs. Audi has put forth a nicely balanced, visually and sensory pleasing vehicle at a very affordable price. I highly recommend this drivetrain package over the 2.0T level, as you get a firmer suspension, larger brakes, dual outlet exhaust and a horsepower/torque range that will put enjoyment at your finger tips!

By Shantanu

on Mar/07/16 12:27 PM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstarstar

Great Car but poor city mileage

I love driving this car, so nice but I wish few things were taken care of:
1) USB Port not there
2) Poor mileage in city driving conditions
3) Not compatible with Apple Carplay

By Steve

on Jul/24/16 04:31 PM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstar

Audi Q-5 SUV

The Q5 is a solid performer in the SUV luxury class. I am a full size guy- 6 feet and 222 lbs and it is very comfortable to drive. Handles well. Excellent sound system. Nav ststem needs to be updated and was in the 2017 model Q7. The version I have is very quirky to use and the female voice sounds like an 80 year old woman ( no disrespect intended). Excellent trunk space and seats go down easily. Other than Nav system the technology is very good.

By Impressed By Audi

on Dec/28/15 03:08 PM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstar

Very Nice Car

The Q5 is well made, fast, comfortable and quiet. The most impressive thing for me was the power of the 4 cylinder turbo. I was really aiming for the 6 cylinder. But, it was unnecessary as the 4 is fast, powerful and it shifts beautifully. The moon roof and features are impressive. Gas mileage has been very good. Overall, very happy with this decision.

By Doug

on Jun/17/16 12:03 PM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstarstar

Idaho Audi

This crossover is terrific. Design, ride, engine(3.0), cabin, acceleration...you name it and wow. Meets and exceeds our expectations. Technology is good but not up to some of its competitors in all aspects. Back up camera view is blue and orange....Not the best for visibility for the driver. No collision avoidance...should be standard. Coming in 2017? Blind spot alert is very visible, a plus. Instruments well laid out. Controls intuitive...no more smudges on the screen. Sound system(B&O) aka as concert hall, very rich. Seat pre sets: steering wheel not included, a big oversight by Audi. Wipers and lights wonderful. Cabin noise could be less. Wife is 5'2" so access is easy compared to other suv's.

By Q5 TDI Driver

on Nov/26/15 05:32 AM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstarstar
Reliability
starstarstarstarstar
Fun-to-Drive
starstarstarstarstar
Comfort
starstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstar

Early impression of a 2016 Q5 TDI

I've become a big fan of diesels for their driving characteristics and efficiency. The Q5 TDI does not disappoint. This SUV is very quick with little turbo lag, which gives a lot of confidence pulling out into traffic and merging, whether from a stop or at highway speeds. The engine is very refined. For a family of 4 I felt the Q5 was the right size. I also liked the 3L TDI over the 2L offerings in BMW and MB. There is not much of a hit in mugs going with the 3L, since I have been getting around 30 mpg around town and mid 30s on the highway. The seats are comfortable, although they could be softer. The lumbar support is good. The sound quality of the Bang and Olufsen sound system is very good. The MMI infotainment system takes time to get the hang of, but is logical once you learn your way around. Most selections are made using the center console, since there are not many buttons on the steering wheel. I'm enjoying the panoramic roof more than I expected since it fills the interior with light and makes the car feel even roomier. I have the 20 inch wheels and I'm pleased that this does not make the ride harsh. This SUV has a firm ride and handles more like a sedan. Even on a 6 hour drive I did not feel fatigued and felt confident driving in a torrential rainstorm. Looking forward to seeing how it handles the snow, once I put the 17 inch blizzaks on. So far, very satisfied with my purchase.

By Len

on Oct/14/16 07:45 AM (UTC)

Vehicle

2016 Audi Q5


Build Quality
star
Reliability
star
Fun-to-Drive
starstarstarstar
Comfort
starstarstarstar
Exterior Design
starstarstarstar
Performance
starstarstarstar
Interior
starstarstarstar

Great car as long as there is not a problem.

This is our third Q5 in a row. When the car was 2 days old the backup warning system failed and I backed into a mailbox The dealer told me the system sensors needed a deep cleaning, which they did, but would not repair a small dent. I complained to Audi, they said it is up to the dealer because that would be covered under the warranty. The dealer said Audi refuses to pay for the damage. During the next six months the GPS would freeze and the MMS system would simply not turn on at times. I complained to the dealer again this times they told me there was an update to the software due to problems that Audi was having. The dealer and Audi Still refused to take responsibility for a failed system. This will be my last Audi not because the Q5 isn't a good car but because Audi does not back their vehicles like other companies I have dealt with in the past.

By QUEUE5

on Mar/15/16 12:07 PM (UTC)

Vehicle

2016 Audi Q5


Build Quality
starstarstarstarstar
Reliability
starstarstarstar
Fun-to-Drive
starstarstar
Comfort
starstarstarstarstar
Exterior Design
starstarstarstarstar
Performance
starstarstarstarstar
Interior
starstarstarstarstar
Value
starstarstarstar

Can Rule the Road

Pros:
Awesome interior
Good speakers
Driver view

Cons:
No USB ports
Outdated technology

Summary: I have had it only for a month and below are a few observations. The drive is really good and driver vantage points are numerous. Quite a good amount of legroom for the driver. The road looks well lit with the awesome lights. The parking assist is really helpful.

A few minor hiccups are, there are no USB ports. Has one connector in the glove box to hook up an iPod classic or older generations. Can add the new iOS connector as an attachment but cannot have the phone connected to it and Bluetooth on at the same time.

Got only the Audi care package included and declined the packages for paint n dent protection. Got a ski rack included with the vehicle, it's lying indoors and will stay dead till the year I ski. A prospective buyer should probably negotiate for a cargo carrier if not interested in the ski rack.

The drive and music are good, will know about the maintanence costs only after a few years.


CHECK FOR MOST COMMON PROBLEMS AND COMPLAINTS

Photos of 2016 Audi Q5


Exterior Images (12)

Vehicle Image


Interior Images (14)

Vehicle Image



2016 Audi Q5 Problems Report:


  • 2016 Audi Q5 Top 10 Complaints
  • 2016 Audi Q5 Top 10 Issues
  • 2016 Audi Q5 Top 10 Problems
  • 2016 Audi Q5 Reviews
  • 2016 Audi Q5 Defects

Simply click continue to view all reliability warnings





Is the 2016 Audi Q5 Reliable?



CHECK FOR COMMON PROBLEMS

Exterior Dimensions

Exterior Dimensions

  • WHEELBASE
    110.5 Inches
  • OVERALL LENGTH
    182.6 Inches
  • WIDTH, MAX W/O MIRRORS
    82.2 Inches
  • OVERALL HEIGHT
    65.2 Inches
  • MIN GROUND CLEARANCE
    7.9 Inches


Interior Dimensions

Interior Dimensions

  • Passenger Capacity
    5
  • Front Leg Room
    41.0 Inches
  • Front Shoulder Room
    57.7 Inches
  • Second Leg Room
    37.4 Inches
  • Second Shoulder Room
    56.4 Inches
  • Cargo Volume
    29.1 cubic feet


Transmission

Transmission

  • Transmission Type
    AUTOMATIC
  • Final Drive Ratio
    3.20 Inches
  • Driven Wheels
    all wheel drive


Suspension

Suspension

  • Front Suspension Classification
    Independent
  • Rear Spring Type
    Coil Springs
  • Independent Suspension
    Four-wheel
  • Rear Suspension Classification
    Independent
  • Front Stabilizer Bar
    Yes
  • Front Spring Type
    Coil Springs
  • Rear Stabilizer Bar
    Yes


Wheels

Wheels

  • Tire Type
    Performance
  • Rear Tire Width
    255
  • Rear Tire Profile
    40
  • Rear Tire Speed Rating
    H



Safety

Safety

  • Tire Pressure Monitoring System:
    Yes
  • Head Airbags
    Front And Rear
  • Passenger Airbag Deactivation
    Occupant Sensing Deactivation
  • Side Airbags
    Dual Front


Entertainment

Entertainment

  • Audio Controls On Steering Wheel
    Yes
  • Total Number Of Speakers
    14
  • Cd Player
    Single CD/DVD
  • Digital Audio Input
    USB With External Media Control
  • Cd Mp3 Playback
    Yes
  • Radio
    AM/FM HD Radio
  • Watts
    505
  • Subwoofer
    1


Exterior

Exterior Features

  • Exterior Entry Lights
    Exterior Entry Lighting
  • Exterior Mirror Adjustment
    Power
  • Heated Exterior Mirrors
    Yes
  • Turn Signal Side Mirrors
    Turn Signal In Mirrors
  • Auto Dimming Side Mirrors
    Electrochromatic
  • Side Mirror Memory
    Includes Exterior Mirrors


Interior

Interior Features

  • Rear Heat
    Rear Ventilation Ducts With Fan Control
  • Front Air Conditioning Zones
    Dual
  • Front Air Conditioning
    Automatic Climate Control


Mechanical

Mechanical

  • Engine
    3.0L V6 24valve Supercharger Gas Premium Unleaded (required)
  • Front Suspension
    independent
  • Rear Suspension
    independent
  • Fuel Capacity
    19.8 galons
  • Rear Brake Type
    Ventilated Disc
  • Front Brake Type
    Ventilated Disc

Is the 2016 Audi Q5 Reliable?



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Vehicle Performance

V6T Premium Plus / AWD / 8A

  • 0-60 Mph
    4.4 sec
  • 1/4 Mile
    13.1 sec @ 104.2 mph
  • Source
    Motor Trend

True Market Value

Vehicle Image

edmunds The TMV® shows how much a car could be traded in for at the dealership. The TMV® price shown is always based on the style of the vehicle selected. Options and color adjustments are not taken into consideration. *

  • Trade In Price
    $41,653
  • Private Seller Price
    $44,112
  • Dealer Price
    $45,967
  • Original MSRP
    $53,500


2016 Audi Q5 Problems Report:


  • 2016 Audi Q5 Top 10 Complaints
  • 2016 Audi Q5 Top 10 Issues
  • 2016 Audi Q5 Top 10 Problems
  • 2016 Audi Q5 Reviews
  • 2016 Audi Q5 Defects

Simply click continue to view all reliability warnings





2016 Audi Q5 JD Power

  • Among the best

  • Better than most

  • About average

  • The rest

INITIAL QUALITY STUDY

The Initial Quality Study (IQS) examines issues experienced within the first 90 days of new-vehicle ownership. This study measures car quality by analyzing problems reported in the mechanical quality and design of areas such as powertrain, body and interior, and features and accessories.


  • OVERALL QUALITY - MECHANICAL
  • POWERTRAIN QUALITY - MECHANICAL
  • BODY & INTERIOR QUALITY - MECHANICAL
  • FEATURES & ACCESSORIES QUALITY - MECHANICAL
  • OVERALL QUALITY - DESIGN
  • POWERTRAIN QUALITY - DESIGN
  • BODY & INTERIOR QUALITY - DESIGN
  • FEATURES & ACCESSORIES QUALITY - DESIGN

2016 Audi Q5 Problems





2016 Audi Q5 Features


Fuel Efficiency

  • CITY
    18 mpg
  • HIGHWAY
    26 mpg
  • EMISSIONS STANDARD
    Federal Tier 2 Bin 5
  • GREEN HOUSE GAS SCORE
    5
Vehicle Image



2016 Audi Q5 Key Factors: Current Warranty

Warranty Terms Are Listed In Years/miles. Listed Details Represent Standard Offers. Programs May Vary By Model.


TYPE OF COVERAGE
REMAINING
  • BASIC
    4 years / 50,000 miles
    3 years
  • POWERTRAIN
    4 years / 50,000 miles
    3 years
  • CORROSION
    12 years / Unlimited miles
    11 years
  • ROADSIDE ASSISTANCE
    4 years / Unlimited miles
    3 years

2016 Audi Q5 Key Factors

Data provided by Edmunds

Pros

  • Rapid acceleration from 3.0T engine
  • Understated styling that doesn't draw too much attention to itself
  • Unique sliding rear seat provides extra versatility
  • Top-notch interior craftsmanship
  • Refined driving character makes it feel expensive from the behind the wheel
  • More standard features (including all-wheel drive) than its German-brand competitors.

Cons

  • Ride may be too firm for some
  • No accident-avoidance technology is available
  • Diesel model has been discontinued due to faulty emissions equipment.
  • Frustrating lack of a USB port
  • Electronic controls aren't as advanced as those in rivals or even some newer Audis


2016 Audi Q5 True Cost Of Ownership

Data provided by Edmunds

The TCO® is the total five-year costs of owing a vehicle. Seven cost categories make up the TCO® (depreciation, insurance, financing, taxes & fees, fuel, maintenance and repairs), also take into account any applicable federal tax credit.

ITEMS YEAR 1 YEAR 2 YEAR 3 YEAR 4 YEAR 5 5 YEAR TOTAL
Insurance$1,432$1,482 $1,534$1,588 $1,643$7,679
Maintenance$0$660 $1,079$2,365 $4,217$8,321
Repairs$0$0 $0$1,452 $2,230$3,682
Taxes & Fees$4,696$337 $304$274 $248$5,859
Financing$2,022$1,610 $1,179$730 $262$5,803
Depreciation$11,839$5,186 $4,563$4,043 $3,629$29,260
Fuel$2,099$2,162 $2,227$2,294 $2,363$11,145
True Cost To Own ®$22,088$11,437 $10,886$12,746 $14,592$71,749

*Warranty’s Cover 75% Of Anticipated Maintenance And Repairs.

**Prices provided by Edmunds True Cost to Own® (TCO®)



2016 Audi Q5 NHTSA Service Bulletins

Data provided by Edmunds

Date Complaint Filed: 10/14/2016

Component(s): UNKNOWN OR OTHER

Crash: NoFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

On august 11, 2016 i purchased from audi tysons corner, located at 8545 leesburg pike, vienna, va 22182, a 2016 audi quattro for $42,040.00 [exhibit f]. i traded in my 2007 bmw x3 [exhibit i] for $5,000 (i signed the title over to audi tysons corner on same date) with a remaining balance for the audi to be paid in cash $39,425.92; which i paid in full by personal check on same date [exhibit e]. the audi had 10,376 miles on it at time of purchase [exhibit h] and lo jack [exhibit g]. it has been over two months and i still have not received the title to the vehicle from audi tysons corner. each time i have asked the manager, nick o’neal, when i will receive my title for the “paid in full” vehicle i keep getting a different date / run around. as you can see from exhibits a thru c that are attached. i am reaching out to nhtsa for assistance on obtaining my title from audi tysons corner, and requesting that a full investigation be conducted regarding the dealership, business practices and sales practices of audi tysons corner. on october 13th at approximately 5:15pm i left a vm for the general manager of audi tysons corner, mr. mike tsamouras, regarding the issue of not having received the title to the car i have paid in full for and requesting him to investigate the matter for me. i informed mr. tsamouras that i would be filing a complaint with nhtsa and the doj. at this time, i have not received a response from mr. tsamouras. i have also included for your reference the following: exhibit d: copy of credit score for virginia cornell – excellent rating; exhibit j: copy of receipt for money paid for transfer of license plates; and exhibit k: copy of “we owe” of missing cargo cover at time of purchase.


Date Complaint Filed: 10/10/2016

Component(s): ELECTRICAL SYSTEM | EXTERIOR LIGHTING | STRUCTURE:BODY

Crash: YesFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

Side mirrors totally block vision at certain angles. i was stopped at a traffic light on a downtown street. light changed and i made a left turn and crashed right into a car that was totally blocked from view by the side view mirror. it seems i was on the wrong side of the lane line, which i couldn't see either until i was able to crawl out of my car on the drivers side. this being unable to see lane lines and on coming cars has been a continual problem for me, particularly when turning left. the damage to my vehicle was over $10,000. i am certain i was going under 10 miles an hour because i was only going to travel one block from where i was turning. the car i hit was drivable. my car had to be towed.


Date Complaint Filed: 11/17/2015

Component(s): ELECTRICAL SYSTEM

Crash: NoFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

When starting new 2016 q5 premium plus, warning light came on, indicating that rear hatch is open, causing rear brake lights to not function and door lock signal not to sound. dealer replaced rear hatch latch and comfort control unit j393, after the third visit to them for the same complaint.


Date Complaint Filed: 02/15/2016

Component(s): VISIBILITY/WIPER

Crash: YesFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

The mirrors on my audi q5 are too high and big. they completely obstruct my view when making a left hand turn. i either have to look below or above them somehow to see. i was in an accident on 02/11/2016. i stopped at 4 way stop and made a complete stop at the stop sign, and proceeded to make a left. i hit a small sports car that was completely blocked from my view. did not see the car until he was right in front of me. at that point it was too late to brake and i hit him. the driver side mirror completely blocked the car from being seen. this could be much worse as it could have been a pedestrian in the crosswalk. audi needs to look into this. i have been online and am not the only one with this complaint.


Date Complaint Filed: 07/02/2016

Component(s): AIR BAGS | VISIBILITY/WIPER

Crash: YesFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

"takata recall" and visibility i was involved in an accident on 6/30 driving 2016 audi q5 taking a left hand turn. before making the turn i ensured no one was coming from the opposite direction as i had a solid green light. when i was half way through the intersection then suddenly a car from no where came and hit my car on the front passenger side in a speed of at least 45 mph. my car was dragged for several meters and finally stopped on the sidewalk and the front part is completely damaged. i was surprised to see that the airbags didn't deploy even though my front lights and hood are totally damaged.


Date Complaint Filed: 11/15/2016

Component(s): SERVICE BRAKES | VEHICLE SPEED CONTROL

Crash: YesFire: NoNumber of Injured: 0Number of Deaths: 0
Summary:

I have a 2016 audi q5 and recently was involved in a serious single-car accident. i was parking my car and moved my foot to brake when the car surged forward over a couple of boulders through the trees flipping once and rolling down an embankment. i, miraculously, came out of the incident unscathed. three weeks earlier my brother-in-law borrowed my car and said i should have the car checked because it surged forward on him on three different occasions when he went to brake. i dismissed his comments, thinking he was not used to my car. turns out there may have been a connection to both of our experiences and a serious safety issue with the car. i have contacted audi corporate, but wanted to register this incident.






2016 Audi Q5 Problems




Is the 2016 Audi Q5 Reliable?



CHECK FOR COMMON PROBLEMS

Commonly Asked Questions About This Vehicle


Auto Gear Bongoes Through The Gears Very Quickly, E.g. 55k And In 7th ?? 22-Jun-2017
Miles Left In Tank Is Stuck At 500 22-May-2017






2016 Audi Q5 Problems




Other Related Vehicle Information


Other Q5 Years




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2016 Audi Q5 Review

From Edmunds.com

The 2016 Audi Q5 is a standout compact luxury crossover with an upscale cabin and a choice of four different powertrains. The 2016 Q5 is well-regarded for its handling, refinement and fuel economy, though its cabin technology is starting to show its age. The 2016 Audi Q5 continues to compete well against rivals like the Acura RDX and BMW X3.

When is an aging vehicle truly past its prime? It's a tough question to answer, but we're confident that the 2016 Audi Q5 isn't there yet. With engine offerings ranging from a sprightly turbocharged four-cylinder to a gas-electric hybrid, the Q5 remains a class standout under the hood. Inside, the Q5's high-quality construction and spacious seating will never get old, while the exterior styling appears similarly timeless. It may be tempting to conclude that this crossover hasn't aged a day.

The 2016 Audi Q5's crisp looks epitomize understated luxury.

Still, let's face it: 2009 was a pretty long time ago. That's when the current-generation Q5 debuted, and Audi can't completely hide that fact. Suppose you want to plug a device into a USB port, for example. There isn't one; instead, you're stuck with Audi's proprietary digital music interface, a throwback to when USB connectivity wasn't the norm. We're also not enamored of the base MMI infotainment system's awkward dash-mounted controls, which come standard on all but the Prestige trim. The Q5 additionally lacks up-to-date safety technologies like adaptive cruise control, surround-view parking cameras and forward collision mitigation with automatic braking.

But maybe those safety features aren't a high priority for you, and you're cool with connecting your devices the old Audi way (or just using Bluetooth). In that case, the Q5's many virtues make it a must-drive in this segment. Other front runners include the well-rounded 2016 BMW X3, which has newer technology and a comparable array of powertrains to choose from, as well as the elegant new Mercedes-Benz GLC-Class. There's also the 2016 Acura RDX, which comes generously equipped for less coin. Ultimately, the 2016 Audi Q5 may have been around the block a few times, but it's still got a lot left in the tank.

We Recommend

For most shoppers, we would recommend getting the base 2.0T Premium equipped with the MMI Navigation Plus package (and heated seats if you so need them). The pricier Premium Plus trim and its Technology package don't offer THAT much more for its notably higher cost.

Copyright Edmunds.com, Inc. All rights reserved. First published on www.edmunds.com and reprinted with permission. Edmunds and the Edmunds.com car logo are registered trademarks of Edmunds.com, Inc.



2016 Audi Q5 Problems Report:


  • 2016 Audi Q5 Top 10 Complaints
  • 2016 Audi Q5 Top 10 Issues
  • 2016 Audi Q5 Top 10 Problems
  • 2016 Audi Q5 Reviews
  • 2016 Audi Q5 Defects

Simply click continue to view all reliability warnings